Support Broker/Case Manager

Washington, DC
Contracted
Mid Level

The Excalibur Group is currently seeking a Support Broker/Case Manager in Washington, DC to support a local contract. This position is hybrid work with regular customer-site visits.

**Will be subject to a background check prior to employment.

The Support Broker is responsible for coordinating the daily operation of Medicaid Waiver services, and for promoting personal growth and independence of participants in accordance with state and program regulations, GT Independence Policy and Procedures, and applicable accreditation standards.

DUTIES AND RESPONSIBILITIES

  • Ensure personal growth and independence of service participants through initial development and on- going support, monitoring, supervision, and training of staff.
  • Develop and maintain relationships with Agency staff, other providers and individuals/families.
  • Know, understand, and abide by GT Mission and Values and quality of service standards.
  • Assure quality and timeless of all documentation in accordance with all state and agency requirements.
  • Abide by all agency policies and procedures.
  • Monitor for and participate in performance improvement and ensuring quality in the health and safety of service participants.
  • Complete written assignments as assigned.
  • Assist in forming and sustaining a full range of relationships with natural and community supports that allows the participant meaningful community integration and inclusion.
  • Support the participant in developing social networks with community organizations to increase the participant’s opportunity to expand valued social relationships.
  • Assist in locating and accessing non-Medicaid community supports and resources that are related to achieving Individual Support Plan (ISP) outcomes: this includes social and educational resources, as well as natural supports.
  • Provide instruction and counseling which guides the participant in problem solving and decision making.
  • Advocate and collaborate with other individuals and organizations on behalf of the participant.
  • Support the person in preparing, participating in, and implementing plans of any type (IEP, ISP, or service plan, etc.)
  • Provide training on the Individual and Family Directed supports Option, if the participant is considering directing services and supports (Employer of Record Model).
  • Provide guidance with the management of the individual & Family directed budget (Employer of Record Model).
  • Coordinate services with the financial Support Services provider, if the individual is self-directing services under the Employer of Record Model, including guidance on use of the Individual and Family Directed (Participant-Directed Budget) (Employer of Record Model)
  • Provide information on recruiting, hiring, managing, training, evaluating, and changing support staff, if the participant is self-directing services (Employer of Record Model).
  • Assist with the development of schedules and outlining staff duties, if the participant is self-directing services considering directing services and supports (Employer of Record Model)
  • Assist with understanding staff financial forms, qualifications and record keeping requirements, if the participant is self-directing services (Employer of Record Model)
  • Provide on-going information to assure that participants and their families/representatives understand the responsibilities involved with participant direction, including reporting on expenditures and other relevant information and training (Employer of Record Model).
  • Inform and coordinate community resources including coordination among primary, preventative and chronic care providers.
  • Assist in locating options for renting or purchasing a personal residence, assist with purchasing furnishings for the personal residence.
  • Maintain billable target.
  • Other duties as assigned.
REQUIREMENT
  • Be 18 years of age or older.
  • Must be a DC Resident.
  • Have current, appropriate licensure.
  • Have a Master degree in Social Work, Psychology, Counseling, Rehabilitation, Nursing Gerontology or Sociology AND one (1) year experience with working with elderly population and people with disabilities; OR
  • Bachelor degree AND two (2) years’ experience with the population(s); OR
  • Registered Nurse (RN) or can have an Associate degree AND three (3) years’ experience with the population(s).
  • Successfully complete all required criminal background check(s) pursuant to the State of Maine and federal requirements.
  • The Support Broker may not work for the VF/EA FMS-Support Broker entity and concurrently as a waiver case manager or for a direct care service organization

ADDITIONAL EXPERIENCE AND QUALIFICATIONS

  • Excellent knowledge of habilitation and personal assistance scope of services, state specific regulations and applicable regulation standards, and applicable accreditation standards.
  • Excellent interpersonal skills.
  • Ability to manage a schedule and frequent travel
  • Strong desire to help individuals live a life of their choosing
  • Strong networking skills; knowledge of the local community; ability to connect people to community resources
  • Proof of state curriculum and any other state-mandated training for this position.
  • Work hours are must remain flexible as work schedule may vary noted due to needs of persons receiving services.
  • Strong oral and written communication skills

PAY:

$45K-$55k

HOURS OF OPERATION
Mon. – Fri. 8:30am – 5pm
Except Federal Holidays

HOW TO APPLY
If interested in this opportunity, please apply on our website by visiting www.TheExcaliburGroup.com. Once at the site, select the Careers tab and in the drop down menu select current positions. Once there you'll find

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